RETURNS POLICY

Items in their original condition may be returned for a refund. We do not offer direct exchanges; instead we ask that you return the item and place a new order at your convenience.

Returned items must be unworn, unused, unwashed, and undamaged, with original packaging and tags attached. If items do not meet these conditions we reserve the right to reject the return. Please note we do not accept returns on homewares, so please check the product information carefully.

To request a return, please contact care@man-tle.com within 7 days of receiving your order. Once approved, we’ll provide a Return Approval Code and a prepaid DHL shipping label. Please note that items must be packed in the original packaging they were received in. When handing your parcel over to DHL, you have the option to either drop it off in-person at your nearest DHL location (locator.dhl.com), or arrange a pickup using the link we provide.
Items must be shipped within 5 days of the return being initiated, using the shipping label provided by us. Once received, a production team member will review the returned items and approve a refund for their value.

Please note all returns will incur a flat USD$30 processing fee, per item returned. This fee covers all the return shipping and processing costs, and will be deducted from your final refund amount. Refunds will be issued to the original payment method and may take up to 5 business days, depending on your banking provider.

For further assistance, please email care@man-tle.com.